Regardless of the fact that the hosting service offered by the different companies is relatively the same, each provider has got a customized platform with its own tweaks and ways to perform given operations. This is why, an in-depth knowledge base would be remarkably helpful both for persons with little or no past experience and for technically knowledgeable users who will eventually discover how particular procedures are performed, but will lose precious time meanwhile. The aim of such a knowledge base is to help make the hosting service quick and simple to use, saving users lots of time and efforts. The consequence is happier customers, since they can easily find the information they are searching for, and a lot less work for the customer care team members, because typically most of the queries and problems that customers have got are already included in the knowledge base. Given that the articles are adequately written and cover more topics, you will be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we’re offering come with a detailed knowledge base where you can find all you may ever need to know with regard to your web hosting account. Whether you wish to set up a new MySQL database, to redirect a domain using an .htaccess file or to set up an email account on your desktop PC or cell phone, you can just read our step-by-step help articles and all the information that you require will be there. When you open a specific section of your Hepsia Control Panel, you will see articles that are dedicated to the features that can be accessed through it. In case you’d like to see the whole article collection and get acquainted with all the features that Hepsia is offering, or simply to read generic info about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have made every effort to cover any problem that you may face, but in case you do not find the information that you desire, you can always touch base with us, as our customer service staff members are at your disposal around the clock.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers offer a comprehensive article archive where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have prepared it based on the feedback that we have obtained from our clients over the years and, as a consequence, our articles tackle particular problems that you might chance upon and suggest the most efficient means of rectifying them, for instance getting an HTTP 500 error message or not being able to send e-mail messages from your personal computer although you have the right settings. The articles are available in every single Control Panel section and you can access them at any moment. They can help you expand your knowledge not only about our platform, but also about the web hosting sphere in general, as they offer detailed guidelines and general information such as what cron jobs or file permissions are.