When your website hosting company offers live chat support, you'll be able to talk to a representative in real-time and find out helpful info or get an issue resolved timely. The basic advantage of using chat compared to calling to talk with a live person is that you'll need only a computer with Internet access, therefore you won't pay any charges in case you're in a different country or state. Furthermore, it'll be a lot easier to copy and paste details for instance domains, usernames or error messages in other words details that are sometimes difficult to share with the other party over the phone. The live chat is also a much quicker solution to contact the hosting provider's support crew compared to using a ticketing system. What's more, if some situation needs a little more time to be resolved, you'll be able to do something else entirely while you wait for assistance on the live chat, so that you won't waste time - something that's impossible in case you are on the telephone.

Live Chat Support in Cloud Hosting

As a part of the support services that we offer for all of our cloud hosting, you'll find live chat support that is online each and every day, even on holidays. You are able to contact us no matter if you already have an account or not, as we can support you with nearly anything, ranging from giving you common info on our solutions in case you are not a customer yet and you're thinking about acquiring one of the packages, to helping you with setting up an email account in an email client. Part of the problems are more technical and time-consuming, so you will have to use the ticketing system that is built-in our Hepsia website hosting Control Panel, but we can save you time and assist you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

We have a live chat service that is accessible to all our potential and current customers. If you are looking for a new website hosting account, you'll be able to chat in real time to one of our representatives and obtain more details about our semi-dedicated hosting so that you can select the optimal plan for your web sites. If you already have an account with us, we will support you in a timely manner with billing, general and first-level technicalissues. Although in some cases you will have to open a ticket since there are troubles that can't be resolved on the live chat, we can help you with various basic tasks, for example setting up an email account in an e-mail client or redirecting one domain to another one. In this way, you'll take advantage of quick support and you'll save time and effort.