You will find plenty of cloud hosting providers available, but the majority of them are resellers who have limited resources, particularly when it comes to support. One way to distinguish them is the option to reach the company over the telephone. The level of support that you can receive via this particular method of communication varies based on the provider - several of them provide dedicated phone support, many others offer basic and customer support only since some issues are more time-consuming and it would be easier to be resolved via a ticket, particularly when the issue needs to be escalated. Nonetheless, it's good to know that you can reach your website hosting supplier since there are various small matters that can be taken care of effortlessly and timely with a call, not mentioning that you'll be able to get more info for the services even before you become a client.

Phone Support in Cloud Hosting

Because we have live telephone support 14 hours a day, you have the option to contact us and talk to one of our customer support representatives to get more information about any of the cloud hosting that we offer and make sure that our servers meet the system requirements for your sites before purchasing anything. For your convenience, we now have telephone numbers on as many as 3 different continents so you can call the one closer to you - in the USA, Great Britain or Australia. If you're already an existing customer, you can call about general and billing matters, and even about some technical matters. In case the trouble is strictly technical or it can take more time to handle, you will have to employ our ticketing system, which will enable both you and our tech support crew to monitor the info supplied by either side.

Phone Support in Semi-dedicated Hosting

Every time you need more details regarding the semi-dedicated hosting that we supply, you will be able to call some of the three support lines we have worldwide - in the U.S.A., the UK and Australia. Thus, you can check ahead of time whether our services will be appropriate for your web sites. If you're already our client and you have a semi-dedicated account, you can reach us over the phone for fourteen hours daily about any billing or common matters. For entirely technical issues you are able to take advantage of our ticketing system to communicate with our technical support as someproblems simply need extra time to be taken care of, still we will assist you over the phone with lots of minor tech issues as well, saving you time and efforts.