A 99.9% Server Uptime
Our cloud hosting platform is based on a stable, first–rate hardware architecture and a strongly tweaked variation of Linux. That’s why, irrespective of what your site is, or how many website visitors you’ve got, or even if there is a distributed denial–of–service attack, our servers will remain up and your websites will stay online.
All cloud hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s essential that you also set up your own network architecture. That’s why we set up a custom–configured internal network in each one of our data center facilities. Relying on top–of–the–line Juniper routers and switches, our internal network allows for strikingly fast data transfer speeds and is completely redundant.
Thus, you will enjoy a 99.9% network uptime in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe as well as in our datacenter in Australia, irrespective of which hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your cash on the line, you can’t feel really secure. That’s the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel happy with our web hosting service or if you wish to get a more robust web hosting solution, such as a VPS or a dedicated hosting – we’ll give you your money back in full, with no obscure costs or return taxes.
24/7 Technical Support
In case you operate a hosting company, your tech support engineers are of highest importance. This is exactly why we’ve punctiliously picked a very practiced team of technical support engineers, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All customer support tickets are responded to in less than sixty minutes and our average response time is under twenty minutes!