How–To Video Clips
We have prepared a selection of step–by–step video tutorials that detailedly explain how to take care of a common problem associated with your cloud hosting account. You can find the instructional videos in the Help Center section.
A 1–Hour Ticket Response Time Guarantee
All semi–dedicated servers are backed up by a 24x7 tech support service and feature a 1–hour support ticket response guarantee. Our skilled customer service technicians will be online around the clock and will solve any issue that you may possibly run into within maximum one hour after the trouble ticket submission. Normally, an answer will be given to you within 20 minutes.