Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Guarantee

  • Our customer help crew is on duty 24/7/365 to take care of each of your help inquiries. Every ticket you send to us shall be taken care of within maximum 60 minutes. If your case requires aid from an admin, we are going to forward the ticket to the person on duty and will notify you that the case will soon be resolved.

  • Top quality support service

  • Qualified Customer Help And Support Service

  • Our client help staff is going to be online for you 24/7/365 to to handle all support demand tickets that you send to us. We offer customer help for all software packages that are pre–installed on your hosting server. These include our custom developed Web Site Control Panel, the selected Operating System plus the server management panel (in accordance with the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Web Site Control Panel that is available cost–free with your virtual server, you will discover an informational Help zone, containing all you need to learn about managing your web–sites and applications. We have introduced a wide range of how–to articles and video guides that show the important website supervision tasks in an easy to read form.